This Bathroom in Macomb, MI, Looks Brand-New After an Excellent Grout Cleaning Service
May 20, 2024
Grout can become dull and unsightly over time, especially in busy areas like showers and bathrooms. In many cases, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help. Our client from Macomb, MI, contacted us because she had a similar problem.The owner cleaned her bathroom regularly, but she was disappointed the surface still looked unappealing. After trying other methods that didn't work, she decided to look for professional assistance. The owner went online and searched for grout cleaning services in Macomb, Michigan, and found Sir Grout Greater Detroit at the top of Google's results.
She visited our user-friendly website and was happy to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.
As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her bathroom and noticed the surface was in poor condition. The grout looked grimy and it wasn't adequately sealed, which contributed to the staining, discoloration, and decay.
After discerning the problems and discussing our assessment with the owner, we suggested the best solution to restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, color seal the grout to revamp its color, and ensure the surface would look like new again.
We gave her a no-obligation quote detailing the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.
We returned to our client's house on the appointed day and time, ready to restore the bathroom. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and proceeded with our multi-step process, letting the homeowner know we were available to answer all her questions.
First, we deep-cleaned the surface using our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.
Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout to ensure a beautiful, consistent appearance.
Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.
During our free assessment, we explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look to their surfaces.
After cleaning up, we met with our client and showed her the results. The owner was thrilled to see the renewed appearance of the surface and said the bathroom looked amazing. She was very happy with the outcome, and after thanking us, she promised to recommend our services to family and friends with hard surface-related issues. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.
Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her bathroom. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.
We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.
Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth.
Ready to have a beautiful bathroom as well? Sir Grout Greater Detroit has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (248) 707-1943 or by using our online scheduling option to schedule a free quote.